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Wide Fitting Specialists - Order online or visit our London store. Call 0208 819 7756 for help and advice.
Wide Fitting Specialists - Order online or visit our London store. Call 0208 819 7756 for help and advice.

Privacy Notice

Wide Shoes takes the privacy of its customers very seriously. Please read the following policy to understand how we will treat your personal information when you use our site. 

What information do we collect about you?

When you place an order on the website or via telephone we collect your name and address details to allow us to fulfill your order. A record of your order is kept on our system.

In order to provide you with the best service we can, we collect certain personal information about you. When you make a purchase via the site or via telephone or email, we need to collect information about you to process the transaction and fulfill your order. This information may include but is not limited to, details such as your name and your address and your credit card details. 

When you register to receive email bulletins and personalise it to your requirements we will store your email address together with any other information you may provide as part of the personalisation process.

What do we do with your personal information?

Wide Shoes uses your personal information to keep you informed about your order as well as new products and offers which we think will be of interest to you.

If you have chosen to receive them, we will also use your information to provide you e-mail bulletins and other email alerts letting you stay up-to-date with relevant offers.

We may also use the information to process any transactions you undertake with us and for internal administration and analysis. We disclose your information to third parties only for providing the above services to you.

We do not sell, rent or trade your personal information to third parties.

Data Protection

We operate in accordance with current data protection legislation and all our websites use SSL TLS 1.2 security and we are PCI compliant with annual reviews.


By disclosing your personal information to us using this website or via email/telephone, you consent to the collection, storage and processing of your personal information by Antonio Pacelli Ltd in the manner set out in this Privacy Policy.

You can request a copy of the information we hold on you at any time by contacting us via

Cookie Policy

Cookies serve many functions. Some examples are that they allow us remember whether you are logged in to the site, to remember what items you had in your shopping basket and to serve content tailored specifically for you. Cookies are used with our marketing partners to present you with appropriate offers and advertising as you browse other sites on the internet, based on the products you looked at while on our site. Cookies also allow us to work alongside our web analytics partner, Coremetrics, to see how you like to use our websites, which pages or special functions you prefer and help us to make them better. This helps us to continually improve our service.

We always ask permission before storing this information. If you prefer us not to collect this information then please disallow cookies from the popup asking permission.